Monday, September 30, 2019

Analysis of Gender Roles in Macbeth

In many cultures, such as European in society, women are perceived as the primary caretaker of the home among other oppressive notions that pertain to them. They were in charge of organizing social events, maintaining the family’s reputation, cooking, and cleaning occasionally with assistance from their children. They were considered to be of less value than their male counterparts and, thus, were not permitted the opportunity to have a role in politics, religion, and society. Since the time of Shakespeare, the majority of gender inequities in society have been abolished, and a new era of complete equality is on the horizon.However, there are barriers of ignorance, whose sole purpose is to hinder progression, that people have yet to break. Women have made efforts to gain equality in society since the 1800’s as seen by the writer and feminist Mary Wollstonecraft who wrote A Vindication of the Rights of Woman, the first great feminist treatise. It listed and discussed her grievances concerning gender inequality and had a total influence on the art of travel writing as well as the Romantic Movement.A sign of this progress in society, other than women’s introduction into several facets of society (i. e. entertainment, business, politics, etc. ), is the adoption of gender role reversal, partly due to its comedic portrayal in television but also its necessity in some homes. As expected, there were some who were more conservative towards gender equality such as, William Shakespeare which was seen in his gruesome play, Macbeth that used this idea of general role reversal to oppose this idea.Macbeth and Lady Macbeth show the first instances of this peculiar gender role reversal, which occurs exceptionally early in the play when Macbeth is conflicted with the choice of either killing Duncan as according to the plan or spare his life as he begins to see the true wickedness of this act. Here Macbeth exhibits weakness, an inability to do something treac herous and soul sullying that was relatively common for men to do in plays written by the likes of Shakespeare.Because Shakespeare has established what he believes to be a typical man and woman in his assortment of plays, for example Romeo and Juliet, one can definitively claim that Macbeth is acting exceptionally feminine during this section of the play. Lady Macbeth demonstrates her masculinity as she taunts and ridicules Macbeth for even considering terminating their plan to kill Duncan, â€Å"excerpt†. She even goes as far as suggesting killing him herself if it weren’t for the fact that Duncan resembles her father; however, she compensates for her inability to kill Duncan by placing the bloody knife in the hands of the unsuspecting servants.This role reversal is accentuated by Lady Macbeth’s soliloquy that was essentially her grievances of being a lady and her burning desire to become a man because men have the inherent ability to be dastardly, â€Å"excer pt†. While her motives for unsexification are not the most benevolent, the fact that the only method of obtaining equal mental capacity to men is to physically be a man, which at the time meant being born as one or, evidently, replacing breast milk with gall, is Shakespeare explicitly exhibiting his misogynistic notions.Aside from the subliminal sexism seen throughout the play, Shakespeare’s project pertaining to traditional gender roles is seen as the play progresses, but the true message is exhibited nearing end of the play when Lady Macbeth’s guilt induced insanity causes her to commit suicide and Macbeth’s head is decapitated. Macbeth can easily be seen as either an elongated Direct T. V. commercial—if you reverse gender roles you will go insane. When you go insane, you will be hospitalized. When you are hospitalized, you commit suicide. Don’t commit suicide.Stay with tradition—or a 17th century PSA warning the public about what ha ppens if man and a woman choose to act as Macbeth and Lady Macbeth do. Shakespeare obviously believes in traditional views concerning gender hierarchy, the questionable element of it, though, is how he conveyed this message. The consequences of both Lady Macbeth attempting to adopt the role of a man and Macbeth’s seemingly unintentional femininity were gruesome and grotesque that was used to convey a relatively simple idea; this passionate conveyance has several potential explanations.The first is, because Shakespeare’s plays are suffused with suicide, murder, and death in general, the reader is seeing an integration of gender role reversal with his style of writing which happens to produce a feminist’s nightmare. Shakespeare could have been modestly incorporating this idea into his play but it appeared to the audience as something more. Second is that the catastrophic ending was not unintentional but was for all intents and purpose to scare people into never tr ying to break tradition.Macbeth and Lady Macbeth’s demise was due to their non-conformity; therefore, if one were to do as Lady Macbeth and Macbeth did, they would suffer the same consequences. Either way, an underlying theme in the play, if not the most prominent, is that chaos will ensue if the most intrinsic system of humanity is upset, thus, making Macbeth a cautionary tale for all women who dare challenge the system in an attempt to gain rights. However, some are oblivious to the blatant sexism and believe that any implication of this is simply being misinterpreted.

Sunday, September 29, 2019

Inventory Management on Performance

DECLARATION I, Lucy Lakot, do declare hereby that this proposal is my original work and that it has not been submitted for an award of a diploma or a degree in any institution of higher learning anywhere. Signature†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. Date †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ APPROVAL This is to satisfy that this research proposal is written under my supervision and is now ready for submission to the Faculty of business and development studies (FBDS) Signed†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ Date†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ Mr. Mshilla Maghanga DEDICATION I dedicate this proposal to my late mother, Mrs Adong Santina, my father, Mr.Pungole, my brother Okello Innocent, late Okello Alex, my beloved sister Alal Cavin, Atenyo Nighty, Aol Grace and Lucy Lakot TA BLE OF CONTENTS Contents Pages DECLARATIONi APPROVALii DEDICATIONiii TABLE OF CONTENTSiv LISTS OF ABBREVATIONS/ACRONYMSviii LIST OF TABLESix CHAPTER ONE: INTRODUCTION1 1. 0Introduction1 1. 1Background1 1. 3Purpose of the Study3 1. 4Objectives of the Study4 1. 5Research Questions4 1. 6Scope of the Study4 1. 6. 1Geographical scope4 1. 6. 2Subject Scope5 1. 6. 3Time Scope5 1. 7 Significance of the Study5 1. Structure of the Research Proposal6 CHAPTER TWO: LITERATURE REVIEW7 2. 0Introduction7 2. 1The Concept of Inventory Management7 2. 2Techniques of Inventory Management in Organization8 2. 2. 1First In First Out (FIFO)8 2. 2. 2Last In Fast Out (LIFO)9 2. 2. 3Weighted Average9 2. 2. 4The Re Order Level System (ROL)/ Fixed Order Point System9 2. 2. 5The Periodic Review System/ Fixed Interval10 2. 2. 6The Economic Order Quantity Analysis (EOQ)10 2. 2. 7The ABC Analysis10 2. 2. 8Just In Time Technique10 2. 3Principles of Good Inventory Management11 2. 3. Cleanliness and Organization11 2. 3 . 2The Principles of Stock Rotation12 2. 3. 3Tracking12 2. 4Organizational Performance12 2. 4. 1Indicators of Performance14 2. 4. 2Social Responsibility15 2. 4. 3Strategic Cost Management15 2. 4. 4Information Sharing15 2. 4. 5Flexibility16 2. 5Relationship between Inventory Management and Performance16 CHAPTER THREE: METHODOLOGY18 3. 0Introduction18 3. 1Research Design18 3. 2Area of study18 3. 3Target population18 3. 4Population and Sample Size19 3. 4. 1Procedures of Data Collection20 3. 4. 2Sample Technique20 . 5 Data Sources20 3. 5. 1Primary Data21 3. 5. 2Secondary Data21 3. 6Data Collection methods21 3. 6. 1Questionnaires21 3. 6. 2Observation guide22 3. 6. 3Interview guide22 3. 7 Data Processing and Analysis22 3. 7. 1Data Analysis and Management22 3. 8Ethical Considerations23 3. 9Limitation of the Study23 REFERENCE25 APPENDICES27 APENDIX 1: WORK PLAN 201227 APENDIX 2: BUDGET ESTIMATES28 APPENDIX 3: QUESTIONAIRE INSTRUMENTS29 SECTION A: Demographic Characteristic29 SECTION B: Tech niques of inventory management in Anaka General Hospital? 0 SECTION C: Indicator of the organizational performance31 SECTION D: The relationship between inventory management and organizational performance33 SECTION E: Evaluation of the factors that affects the performance of Anaka General Hospital34 LISTS OF ABBREVATIONS/ACRONYMS AGHAnaka General Hospital AVSIAssociazione Volontari Peril Servizio Internationale DHODistrict Health Officer EOQEconomic Order Quantity FIFOFirst in First out LIFOLast in First out MSMedical Superintendent NDLGNwoya District Local Government PHCPrimary Health CareROLReorder Level SWOTStrength, Weakness, Opportunity and Threat WHOWorld Health Organization LIST OF TABLES Table 1: 3 The researcher samples sizes CHAPTER ONE: INTRODUCTION 1. 0Introduction This chapter highlights the inventory management and performance in general public Hospital case study of Anaka General Hospital Nwoya District. This chapter gives the background to the study, statement of the problem, purpose of the study, objectives of the study, research questions, scope of the study, significance of the study and report structure. . 1Background Anaka General Hospital (AGH) was constructed in 1969 and opened in 1974 by the president of the Government of Uganda at that time. It is a district Hospital with 100 bed capacity, it is the referral facility and head quarter for Nwoya Health sub district. It provides all primary health care services (PHC), for examples curative, preventive, promotive and rehabilitation to Anaka sub-county and referral to the entire district.The vision is to improve the health of the people of Nwoya district in order to promote a healthy and productive population In early profits and non-profit making organizations, inventories constitute an important element in the management of the organization. The need for inventory management is influenced by the capacity of managing decisions since the existence of inventories will be determined by the ca pacity management strategies which are to be employed ( Wild, 1995).Inventory management refers to the organizational efforts and procedures aimed at protecting the firm from extensive or inadequate levels of inventories and to maintain sufficient inventory for smooth production and sales (Pandey, 2003). Inventory management in Anaka General Hospital stores focuses on how many units of each inventory items are to be held in stock, how much should be issued at a given time and at what point should inventory be issued and dispatched ( Johns, 2002).For effective management of inventories, co-operation of the various departments in the organization is required. The departments vary from organization to another but they usually involve the purchasing department as the most important although each of which has a role to play in coordination amongst themselves to facilitate efficient and smooth process of ordering, receiving, issuing and usage of materials is required (White, 1997).When in ventories are properly managed, it leads to increased production hence improved organizational performance. Organizational performance comprises the actual output or results of an organization as measured against its intended outputs or goals and objectives. According to Richard et al. (2009) organizational performance encompasses three specific areas of a firm outcome: financial performance, product market performance, and shareholder return.In recent years, many organizations have attempted to manage organizational performance using the balanced scorecard methodology where performance is tracked and measured in multiple dimensions such as: In recent years, many organizations have attempted to manage organizational performance using the balanced scorecard methodology where performance is tracked and measured in multiple dimensions such as:- customer service , social responsibility and employee stewardship Although the Balanced Scorecard has become very popular, there is no single v ersion of the model that has been universally accepted.The diversity and unique requirements of different enterprises suggest that no one-size-fits-all approach will ever do the job. Performance measurement is the use of statistical evidence to determine progress towards specific defined organizational objectives. There are many types of measurements. In school, exams are graded to establish the academic abilities; in sports, time is clocked in split seconds to verify the athletic abilities. Similarly in organizations, there are various tools and measurements to determine how well it performs.Gamble, Strickland and Thompson (2007, p. 99) provide a comprehensive method for measuring performance of organizations. How well each company performs is dependent on the strategic plan. Some of the measurements include basic financial ratios such as debt-to-equity ratio and if the levels are an issue with creditworthiness. 1. 2Statement of the Problem Inventory management is concerned with th e management of inventories that are crucial for the efficient and effective running of an organization.However, even if Anaka General Hospital is practicing good inventory management techniques/practices, it has continuously failed to meet the expectations of its customers that is to say the patients in the hospitals and the health centers it serves (The District Board of Survey Report 2011). These facts may be due to untimely delivery of medical supplies, poor quality of the medical supplies as well as employing incompetent workers who lack skills and the knowledge required.This has impacted on the general performance of the Hospital negatively; therefore it is upon this basis that encourages the researcher to carry out an investigation into this anomaly hence prompting the research. 1. 3Purpose of the Study The purpose of the study is to find out whether inventory management affects performance in Anaka General Hospital, Nwoya district 1. 4Objectives of the Study The specific obj ectives of the study will be: 1. To find out the techniques used in inventory management in Anaka General Hospital, Nwoya District 2.To establish the levels of performance in Anaka General Hospital, Nwoya District 3. To examine the relationship between inventory management and performance in Anaka General Hospital, Nwoya District 1. 5Research Questions In order to arrive at the above set objectives, the study will focus on the following research questions. 1. What are the techniques used in inventory management in Anaka General Hospital? 2. What are the levels of performance in Anaka General Hospital? 3. What is the relationship between inventory management and performance in Anaka General Hospital? 1. 6Scope of the Study . 6. 1Geographical scope The study will be carried in Anaka General Hospital Nwoya district. This is chosen because the researcher stays within Anaka Town Council and it’s cheaper in terms of transport and accommodation. 1. 6. 2Subject Scope The study will c over the important aspects in the variables under the study by taking into account the techniques of inventory management, importance of inventory management and the indicators of performance in Anaka General Hospital 1. 6. 3Time Scope The study will be undertaken within a period of five months ranging from February 2012-June 2012.This time is chosen to provide a good cut for the attainment and access to the most recent data on inventory management and performance in Anaka General Hospital. 1. 7 Significance of the Study The study is expected to benefit and contribute through the following ways. 1. The study is part of the partial requirements for the award of a Bachelor Degree in Business Administration in Gulu University 2. The study will also help the researcher to widen the understanding of the relationship between inventory management and its associated costs and will help in acquiring more knowledge in the variable under study. . The study may also act as a basis for future re search in the field of inventory management and performance. 4. The study may help policy makers in coming up with the procedures and strategies in inventory management and performance. 1. 8Structure of the Research Proposal Chapter one contains the introduction, background of the study, statement of the problem, purpose of the study, objectives of the study, research questions, significance of the study and scope of the study.Chapter two contains the review of relevant literature that has been advanced by different writers in the field of inventory management and performance with the aim of finding the relationship between the two variables. Chapter three consists of descriptions of how the study will be conducted that is, introduction, research design, sampling design, sample size, sampling population, sources of data, data collection methods, data processing analysis and interpretation and limitations to the study.CHAPTER TWO: LITERATURE REVIEW 2. 0Introduction This chapter prese nts the existing literature in the field of inventory management and performance . Here the concept of inventory management is defined according to different authors, techniques of inventory management, principles of inventory management, organizational performance, indicators of performance and the relationship between inventory management and performance are presented among others. 2. 1The Concept of Inventory ManagementInventory management refers to the organizational efforts and procedures aimed at protecting the firm from excessive and inadequate levels of inventories and to maintain sufficient inventories for the smooth production (Pandey, 2003). Inventory management is concerned essentially with the use and control of inventories. The need for inventory is influenced by capacity decisions since the existence of inventories will in parts be determined by the capacity management strategies which are to be employed ( Wild, 2002).According to Gilbert et al (2000) inventory manage ment has been defined in terms of an organization that aims at determining the range of qualities of materials and products, which should be stocked, and the regulation of the receipts and issues of materials. He further noted that inventory management must ensure that the business has the right quantity of goods in the right place and at the right time under inventory management, efforts should be made or placed at the right time, with the right quantity, with the right quality at the right place.Broadly Lysons (2002) defines inventory as raw materials, work in progress and finished good. Inventory management aim at providing both internal and external customers with the required service levels in terms of quality and order fill rate, ascertaining present and further arrangements for all types of inventory to avoid over stocking while avoiding bottlenecks in production and costs to a minimum by variety reductions, economic sizes and analysis of costs incurred in obtaining and carry ing inventories.For effective management of inventories, it requires the co-operations of the various departments in the way the organization handles its inventories. The responsibility of managing work in progress and finished products may be with the material control department equally it could line some other section within the organization (Muhleman, 2000). According to Gupta (2001) inventory management is described as the process that involves fixing the minimum and maximum inventory levels, determining the size of the inventory to be carried at a given time and the issue price policy. 2. 2Techniques of Inventory Management in OrganizationAccording to Nixon (2008), inventory management techniques include; 2. 2. 1First In First Out (FIFO) This method often referred to as (FIFO) is based on assumption that the first inventory acquired is the first inventory sold or issued out. In otherwise each sale is made out of the oldest inventories in stock. The ending inventories there for consists of the most recent cost which may be adopted by any business regardless of whether or not the physical flow of merchandise actually corresponds to this assumption of selling the oldest units in stock. 2. 2. 2Last In Fast Out (LIFO)This method is based on the principle that materials entering store/production unit are the most recently purchased. This means materials issued to production are prized/issued using the most recent purchased price, the batch of goods purchased most recently are issued first. The closing stock is therefore valued at the oldest purchase price. 2. 2. 3Weighted Average According to the institute of management Accounting (London) weighted average cost is calculated by dividing total of materials in the sock from which the materials to priced or issued would be drown by the total quantity of materials in stock.When the average costing method is used, the cost figures determined for the ending inventories are influenced by the various price paid during the year. The price paid early at the year may carry as much weight in pricing the ending inventories as a price paid at the end of the year. If the price has been rising during the year, the average unite cost will be less than the current cost prevailing at the balance sheet date. 2. 2. The Re Order Level System (ROL)/ Fixed Order Point System The reorder level is the level at which a replenishment order should be placed in order that delivery is when the minimum level is reached. Orders for the same fixed quantity will be required whenever it becomes necessary to do so. The frequency with which orders are made changes according to the level of demand, ROL system has the following characteristic; a pre determined level is set for each item. When the stock level falls to the ROL, a replenishment order is issued. Organizations operating this system maintain stock records with calculated re order levels.The re order system has three control levels, the ROL which was already defined, the maximum stock level which a level above which stock should not normally rise and the minimum stock level which is a level below which sock should not be allowed to fall. It is also known as safety sock or buffer stock. Incase stock is to fall below this level, stoppage is likely to occur. 2. 2. 5The Periodic Review System/ Fixed Interval This system is sometimes called the constant cycle system. The stock will be reviewed at regular fixed intervals to determine whether more should be ordered.An order will be raised for the required quantity. The system as the following characteristics; stock levels of all parts are reviewed at fixed interval for example every 2 weeks, where necessary, a replenishment order is issued, the quantity of the replenishment order is not a previously calculated economic order quantity but is based up on the likely demand until the next review, the present stock level and lead time. The replenishment order quantity seeks to bring stock up to a pre determ ined level. 2. 2. 6The Economic Order Quantity Analysis (EOQ)EOQ is a model that is used to decide optimum order size of the sock which will minimize the costs of ordering and holding cost. It is a deterministic type of model which assumes that all parameters (factors) are known with certainty. It assumes ordering and holding costs are known with certainty. There is a spontaneous delivery (no time lag between ordering and receiving) of items. The rate of demand is known and the demand period is normally assumed to be one year. There is unknown constant price per unit and all other factors are held constant. 2. 2. 7The ABC AnalysisThis relates to the classification of materials in the store. Materials are classified according to their importance. Group A are crucial for organizational performance, if there were a shortage of such material, production shortage would occur, they represent 70% of investment in inventory. Group B may not be crucial and they may not disrupt production act ivities but still they are also important. They normally represent 20% of investment in the inventory. Group C are materials which may be necessary for a firms production activities but are not so important.They normally represent 10% of investment in inventory. 2. 2. 8Just In Time Technique Here items of very high value that are frequently used, it makes sense to attempt to keep low or possibly no inventory of these items and instead get frequent deliveries possibly on a daily basis. The objective is to avoid tying lots of money in stock (working capital). Organization will need to find extremely reliable suppliers of defect free product who are just in time oriented. Just in time is based on pull concept, where by suppliers wait for a signal from their customers before they deliver or replenish.According to the study carried out by AVSI in 2005 inventory management techniques being used at the moment especially in areas of storage, and supply to medical supplies in Anaka General H ospital is a mixture of techniques . Stock brought today may be mixed up with already existing stock and when giving out stock to the clients, it does not matter which stock comes first either the old stock or the new stock. 2. 3Principles of Good Inventory Management In the business world, not everyone follows good principles that aid in their success.However, the principles of inventory management cannot be ignored if the organization expects to maintain a quality business with a good reputation for always being able to assist a customer. Employing good principles is the best way to profit in any industry because it keeps the organization a float in a world. Principles maintain organizational quality and responsibility to a project and to aspects that are most important in the inventory management (Graham, 2000). 2. 3. 1Cleanliness and Organization This principle of inventory management is simple and easy to follow, if the organization simply makes it a point to do so.For example, one of the top priorities in inventory management is to maintain a clear organized store in which all items are properly stored and labeled. This is important for several reasons. Cleanliness is important for an organization, staff and products the store (Lee, 2001). The organized storage and labeling allows easy location and order pull of stock or any item in the warehouse without any difficulty in searching. 2. 3. 2The Principles of Stock Rotation If the organization employees good principles of inventory management it will be certain to rotate the stock, selling through order stock before delivering into new shipments.This will ensure that the organization always has fresh products and doesn’t lose money by having to write off old items (Gary, 2002). 2. 3. 3Tracking Keeping careful track of all the items in the warehouse is one of the best principles of inventory management. Obviously, one can benefit greatly by employing just a few basic principles of inventory managemen t in the organization work place. The more the organization work towards running a tight ship, the better off the organization will be as managers and the more profitable your department in business will be. 2. Organizational Performance According to Stonner (2002) organizational performance is the measure of how effective and efficient an organization is and how well it achieves the appropriate objectives. It involves the assessment of achievements of organizational objectives and planning for the future change. That is it involves the identification of major issues and solutions relating to one or more areas such as organizational strategy, human resource strategy, human resource policies, organizational structure design, staff skills mix and communication channel.Problems of this nature can significantly limit organizational performance and development (Deloitte, 2006). Armstrong (2000) defined organizational performance as a state of degree of how an organization is governed in relation to the organizational goals; its capacity to successfully implement set objectives in order for it to achieve the organizational goals and objectives. Organizational performance is therefore a process; it can be positive or negative. Negative organizational performance is a degree in which an organization deviates from its set goals and objectives during the implementation of the short term and long term goals.For organizational performance to be positively achieved, management should set short term and specific goals that can be feasible as well as able to guide long term goals. An organizational budget estimate should be tailored to meet its goals and objectives by identifying and removing obstacles during the implementation of the estimates. Pandey (2002) defined performance as the financial strength and weakness of a firm by properly establishing a link between the balance sheet and income statement.He further argued that performance entails effectiveness which refers t o the firm’s ability to serve and produce what is required by the market at a particular time effectively, which refers to the firm’s ability to serve and produce what is required by the market at a particular time effectively, which refers to the firm’s ability to serve and produce what’s required by the market at a particular time effectively which means meeting the objectives of the lower possible cost with the highest benefit.Kotler (2002) stated that performance measures must focus attention on what makes identities and communicates the driver of success, support organizational learning and provide basis for assessment and rewards. He further lamented that it can be looked at in terms of competitive feasibility resource utilization and annotations. When seeking to improve the performance of an organization it is very helpful to regularly conduct assessments of current performance of the organization.Assessment might be planned, systematic and explici t (these often are the best kinds of assessments) or un planned SWOT analysis diagnosis models without recognizing or referring to them as such. Along with comparison of results to various best practices or industry standards (Pearce, 2000). The organization is used to an ongoing performance management for employees, for example setting goals, monitoring the employee’s achievement of those goals, sharing feedback with the employee, evaluating the employee performance, rewarding performance or firing the employees.Performance management applies to organizations too and includes recurring activities to establish organizational goals, monitor progress towards the goals and make adjustment to achieve those goals more effectively and efficiently. Those recurring activities are much of what leaders and managers inherently do in their organizations some do them far better than others. 2. 4. 1Indicators of Performance The key performance indicator is a measure of performance, such me asures are commonly used to help an organization define and evaluate how successful it is typically in terms of making progress towards its long term organizational goals.The performance indicator may be monitored using the business intelligence techniques to assess the present state of the business and to assist in prescribing a course of action (Frank, 1998). The act of monitoring the performance indicators in real term is known as business activity monitoring. The key performance indicators are frequently used to value difficulties in measuring activities such as the benefits of leadership development, engagement service and satisfaction they are typically tied to an organization’s strategy using concepts or techniques such as balanced stored card (Quinn, 2000).The key performance indicators differ depending on the nature of the organization and the organization’s strategy. They help to evaluate the process of an organization towards its vision and long term goals e specially towards difficulties in quantifying knowledge based goals. The performance indicators differ from business drivers and aims or goals. A school might consider the failure rate of its students as a key performance indicator which might help the school under its position in the education community where as a business might consider the percentage of income from customers.Therefore, the indicators of performance include; 2. 4. 2Social Responsibility These are values that guide people in organizations and corporate. Culture that embodies those values and values held by people outside the organization (Robert, 2000). He further says that social responsibility makes people buy a product from a company because of the company’s good reputation. Stonner, (2000), states that corporate culture can be a strong force for organizational performance. 2. 4. 3Strategic Cost ManagementAccording to Pearce (2000) modern businesses strategically manage their costs through identifying cos ts and drivers, developing appropriate process and strategies aimed at reducing or eliminating the costs so as to enhance business performance. 2. 4. 4Information Sharing Quinn (2000) said that improved decision making and performance efficiently is due to realistic informed and detailed information sharing. He further asserts that outcomes of the relationship and interactive feedback are used o make improvements. 2. 4. 5Flexibility Flexibility of an organization is yet another determinant of performance. This means ability to manage change in a business. The increased performance of any organization is reflected in its ability to make changes without and delay. This flexibility can take a form of development needs continuous update of information or improved technology. Therefore, lack of flexibility in an organization’s activities will reflect reduced profits. 2. Relationship between Inventory Management and Performance It was observed that inventory management in organizat ions has a positive significant relationship with performances whereby when all the materials and inventories are properly managed; they lead to increased levels of efficiency and effectiveness that will help indecision making from the organization. According to a study conducted about inventory management by Karamagi (2004), on bank of Uganda, with the introduction of computerized system the overall management of stock has improved with regards to monitoring, reconciliation and reordering and requisition thus performance.Accordingly, inventory management has helped in tracking record process so that stocks are available all the time so that there are no stock outs and for emergency purposes. Receipts and issues are posted directly and automatically on to the system other than stock cards. Akers and Porter (2001) included that the use of inventory management at any level of an organization can have implications for competitive advantage. At the highest echelons of an organization, t he inventory management is crucial to successful strategic planning.Duff (2001) and Mitskavick (2000) also reported that at the operational level, availability of inventory can result in increased organizational efficiencies such as increased sales, decreased inventory, increased customer service, shortened production lead times and lowered labour costs. CHAPTER THREE: METHODOLOGY 3. 0Introduction This chapter discusses the research design, area of the study, target population and methods to be used by researcher to gather information, study population, sampling size and procedures, data collection tools, data analysis and limitations of the study. 3. 1Research DesignA research design is a plan to carry out a research project/ it is a pattern the research is going to follow/it is the overall plan or strategy for conducting the research. Oso and Onen, 2005 pg 69). For this research purpose, qualitative, quantitative and descriptive research designs will be used. The rationale for sel ection of the designs above is that case study uses smaller samples for in-depth analysis other than covering the entire population; the design is also multi model, concrete and contextual in nature. 3. 2Area of study This research is going to be carried out in Anaka General Hospital, Nwoya district. . 3Target population The study will target the following category of people: – medical superintendant, doctors, store keepers and other employees. They are chosen because of their day today mandate and interface with inventory management issues and Performance in Anaka General Hospital 3. 4Population and Sample Size Aggarwal (1988:14) stated that the term population in research refers to a universe of interest to the study. A population is the group to which a researcher would like the results of a study to be generalisable and make reference to a specific situation or context.The study will include medical superintendant, doctors, store keepers, District Health Officer, nurses, other employees and selected patients and other employees. A number of 54 respondents will be expected to be given the questionnaires and or interviewed. The medical superintendant, doctors, storekeepers, employees and patients will be chosen because they are the people expected to be having enough experience as partners to the field of inventory management in Anaka General Hospital Table 1: 3 Showing the sample sizes S/NO| RESSPONDENTS| NUMBER| 1| Medical superintendent| 1| 2| Doctors| 2| 3| District Health officer| 1| | Store keeper| 2| 5| Nurses| 12| 6| Other employees(Dentist, Pharmacy, Administrator, Record Assistant, Laboratory Assistant, Darkroom Attendant)| 24| 7| Patient| 12| | TOTAL| 54| Sources: Source: Researchers’ proposed sample size 3. 4. 1Procedures of Data Collection This will be based on purposive sampling; According to Shaughnessy and Zechmeister (1997:139) purposive sampling is where the investigator selects individuals to be included in the sample on the basis of their special characteristics. This method shall be used by the researcher to obtain respondents who have some knowledge on the subject matter.Purposive sampling design will be used to choose the area in which the study will be conducted because of the proximity to the researcher in views of time and fund constraints. The study will purposely be based at Anaka medical stores serving in this case as service provider and the community as patients/consumers. 3. 4. 2Sample Technique The researcher will employ systematic random sampling to carry out the study. Systematic random sampling will be used to select the category of respondents to be Included in the sample. The purpose of using this technique is to avoid being bias in the Selection of respondents.Systematic random samplings requires establishing the number from the population List in the camp then later identify every nth member in the population from the Randomized list of the population. This technique will group the population sampled into Separate identical subjects with equal chances that share similar or same characteristics to Ensure equitable representation of the population in the sample. This technique is Preferred because it selects without bias. It also saves time and Money. 3. 5 Data Sources The data source shall compromise of the following; 3. 5. Primary Data The researcher shall collect fresh data and for the first time which will be original in nature from Anaka General Hospital stores and will directly be obtained from the filled records. 3. 5. 2Secondary Data The researcher will review literature which contains the data that has been collected by some other people but relevant to the researcher’s topic of the study for instance from magazines, journals, text books and internet sources. 3. 6Data Collection methods Data from the field will be obtained by use of combination of the following data collection methods.The researcher will use questionnaires, interview and document analysis as the main tool for collecting data. The selection of this tool will be guided by the nature of data to be collected. 3. 6. 1Questionnaires Questionnaires will be used since the research is mainly with variables that cannot be directly observed such as views, opinions, perceptions and feelings of the respondents. Such information is best collected through questionnaires. The sample size comprise of (54) Respondents and given the time constraints, questionnaires is the ideal tool for collecting data.The researcher intends to use categorized instrument that is both open and closed questions and optional responses. This will enable the researcher to balance between quality and quantity of data. It will also simplify data analysis and coming out with clear report on the study. 3. 6. 2Observation guide This will be employed by the researcher to collect information from Anaka General Hospital by observing how the drugs are issued to the respective users and how they are stocked in the stores. 3. 6. 3Interview guide Data shall be collected using in-depth interviews and focus group discussions.Colin (1993:47) stated that â€Å"a guide can be directed on a given set of predetermined questions†. The researcher used an in-depth interview guide to gather information about the study. The in-depth interview approach is relevant because of the sensitivity of the issues being studied which required in-depth exploration. This will be conducted by the researcher to probe for more information in a face to face discussion with the Anaka General Hospital management. This will target the doctors and storekeepers at the Hospital 3. 7 Data Processing and Analysis 3. 7. 1Data Analysis and ManagementData analysis is defined as â€Å"a process of inspecting data with the goal of highlighting useful information, suggesting conclusions, and supporting decision making†. Data shall be obtained from detailed field notes and written data collected through questionnair es. The analysis shall involve the organization of data into themes by searching for patterns emerging from data collected. The information from the questionnaires shall be written and presented by researcher as provided by the respondents. This data shall be used by the researcher to provide a descriptive analysis of the respondents’ understanding of store management.The findings will later be analyzed using Micro soft Excel to present the data in term of percentages using pie-charts and bar graph. This will be useful in displaying pattern in the collected data, and these patterns were used to make generalization on the basis of recommendation made. 3. 8Ethical Considerations The research topic was first approved by faculty of Business and Development Studies of Gulu University research committee . The researcher will then obtain a letter of introduction from Gulu University which will be presented to the District Health Officer Nwoya District and Medical superintendent of A naka General Hospital.All respondents will be informed about the purpose of the study, their freedom to participant, and also assured of confidentiality, the researcher also promise to provide copies of his finding to the University and the MS, DHO of Anaka General Hospital 3. 9Limitation of the Study The following are the anticipated limitations; Some respondents may intend to withhold information for fear of exposing their incompetence. This will be overcomed by, assuring them of confidentiality of the information that they also stand to benefit if implementation of the recommendation of the study are taken.There may be inadequate inventory control record for review by the researcher, more so because the Hospital does not even used electronic databases. To bridge the gap, interview and discussion will be used to identify and explain the missing or inaccurate data respectively. Financial constraint may also disturb the researcher since he is self-sponsored and to reduce the cost, t he researcher will undertake some activities such as typing, binding the research proposal, the questionnaires, the interview schedules.Time is a limitation in that the frame for submitting the search proposal is short considering the size of departments and the distance of Anaka General Hospital its 56KM from Gulu town and some respondents may delay completing of questionnaires due to their personal commitment and these may slow down the compilation of data. To prevent these, the researcher will engage a research assistant to speed up data collection. REFERENCE Aggarwal, Y. P. (1988). Better Sampling: Concepts, Techniques, Evaluation. Sterling Publishers Private Limited, India.Board of survey report, Nwoya district local government 2011Duff (2000) Automated Accounting in modern times, Ms Graw Hill, inventory control Frank Gamble, Strickland and Thompson (2007) Environmental impacts, focus on improving landscape performance Akers and Porter (2001), the relationship between GSCM prac tice and performance, JIT approach to inventory management | Gilbert et al (2000), from computing journal of introduction system management, Vol 34, No 25, PP 23-28 Graham et al (2006), financial management 2nd edition, Viskas publishing house put limited Gray John (2000), Organizational behavior 4th edition, Prentince Hall, Great Britain Karamagi. H. 2004), Inventory management and profitability in business organization Kenneth Lysons (2000) purchasing and supply chain management, 5th edition, person Education: London Kotler. P. (2002), Principle of marketing, 7th edition, Pearson London Muhleman (2000), production and operations management 2nd edition, MC Graw Hill New York Oso and Onen 2005, a guide in writing research proposal and report Pandy. I. M, (2003), financial management, 8th edition, MC Graw Hill, Great Britain Ray wild (2002), implementing effective management: Inc Oracle Corporations (2002), www. oracle. com Richard Mcclelan (2009) inventory management system Shaughne ssy, J. J and Zechmeister, E. B (1997). Research Methods in Psychology, 4th Edition.The McGraw – Hill Companies, Inc. United States of America Stonner et al (2003), Principle and practice of management, 8th edition White 1997, Optimization Engine for Inventory Control†, white paper from Golden Embryo †¦ [ web page], Bogazici University 1997 www. freepatentsonline. com APPENDICES APENDIX 1: WORK PLAN 2012 PHASE/ACTIVITY| Jan| Feb| Mar| Apr| May| Jun| Jul| Responsible person| Developing synthesis | | | | | | | | Researcher and supervisor| Developing a proposal| | | | | | | | Researcher and supervisor| Developing and piloting of instrument| | | | | | | | Researcher and supervisor| Data collection| | | | | | | | Researcher |Data organization, analysis and interpretation| | | | | | | | Researcher and supervisor| Typing, editing/report submission| | | | | | | | Researcher| APENDIX 2: BUDGET ESTIMATES S/NO| ITEMS| DESCRIPTION| PRICE| ESTIMATED AMOUNT| | Stationeries| | | | | Rim of papers| 2| 20,000| 40,000| | Pens| 10| 500| 5,000| | Flask disk| 1| 70,000| 70,000| | Typing and Printing| | | 200,000| | Binding| | | 60,000| | PERSONNEL| | | | | Research Assistant| 1| | 50,000| | Communication| | | 60,000| | Meals| | | 80,000| | TOTAL| | | 565,000| APPENDIX 3: QUESTIONAIRE INSTRUMENTS Dear Respondent I am Ocen Alfred Ayella a third year student of Business Administration of Gulu University.Currently I am undertaking a research study about â€Å"Inventory management and organizational performance†, A case of Anaka General Hospital. The purpose of the study is to enable me to obtain a Bachelor of Business Administration Degree from Gulu University. The information provided shall not only be for academic purposes but also to improve on the services delivery in success of inventory management and organizational performance in Anaka General Hospital Nwoya district. The information that you will give will be strictly confidential Instruction * Tick wh ere options are given * Fill in the space provided * Be as objective as possible SECTION A: Demographic Characteristic 1. Name (optional) †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 2. What is your gender?Male Female 3. In which age bracket do you fall? Below 18 years 20-29 years 30-39 years above 40 years 4. Marital status? Single Married Divorced SeparatedWidowed 5. Highest level of education attained? Non O and A level Certificate Diploma Degree Postgraduate Master PHD 6. Current job position held at Anaka General Hospital? Medical superintendentDoctorDistrict Health officer Store keeper A NurseLaboratory AssistantPatientOther specify †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 7. How long have you been in this position? Below 2 years 3 years and above 5 years and above SECTION B:Techniques of inventory management in Anaka General Hospital? 8. What kind of inventory management do you have in the Hospital? Fixing minimum levels Maximum inventory levels Determine size of inventory All the above 9. Which techniques do you use in managing inventory? Stock rotation, just in time Last in first out (LIFO) First in First out (FIFO) Economic order quantity Weighted averages The periodic review system All the above 10. Is just in time techniques more important as pertain to inventory management? Yes No If yes, state your opinion how is it important? †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 11.The principle of good inventory management include (Tick all that apply) Cleanliness of the organization The principle of stock rotation Tracking All the above 12. What measures are used to improved inventory management in Anaka General Hospital? †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢ € ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 13. The strategy that helps the Hospital to achieve the high level of inventory management? You are required to show the extent to which your agree or disagree (Please tick (v) most appropriate of; strongly Agree (SA), Agree (A), Not Sure (NS), Disagree (D) and Strongly Disagree (S. D) | Statement | S. A| A. | NS| D | SD| 1. Inventory managers are responsible for receiving inventory when they arrive| | | | | | 2. | The Hospital always verifies stock received against delivery orders| | | | | | 3. | Does the Hospital order for inventory monthly| | | | | | 4. | Does the Hos pital order for inventory quarterly| | | | | | 5. | Does the Hospital carried out stock taking on monthly basis | | | | | | 6. | Does the Hospital carried out stock taking on quarterly basis| | | | | | 8. | All relevant employees participate in Inventory management| | | | | | SECTION C: Indicator of the organizational performance 14. Organizational performance is measured by efficiency and effectiveness of resources to achieve stated objectives Yes No 15.Organizational performance improvement includes assessment which is inform of Planned Systematic Explicit All the above 16. What are the indicators of organizational performance? Social responsibility Information sharing Flexibility Flexibility Strategic cost management Strategic cost management All the above 17. Organization performance is measured by both financial and non financial performance a) State the financial organizational performance i. †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã ¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ ii. †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ iii. †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ iv. †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ b) Non financial organizational performance i. †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â ‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ ii. †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ iii. †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ SECTION D: The relationship between inventory management and organizational performance You are required to show the extent to which your agree or disagree (Please tick (v) most appropriate of; strongly Agree (SA), Agree (A), Not Sure (NS), Disagree (D) and Strongly Disagree (S. D) STATEMENT| SA| A| NS| SD| D| There is a direct relationship between inventory management and organizational performance| | | | | | Carrying out inventory management reduces costs related with over and under stocking| | | | | Without proper inventory management, The organization can’t meet her customers needs in time| | | | | | There is high service delivery attained as a result of inventory management| | | | | | The organization has large assets and capital as a result of proper inventory management| | | | | | The organizations services are reliable and in good condition| | | | | | There are ranges of services delivery option for Patient when they come | | | | | | The organization is able to adjust the amount of products in the store and are able to reschedule priorities demand | | | | | | Your organization is able to obtain out of stock products in time. | | | | | | SECTION E:Evaluation of the factors that affects the performance of Anaka General Hospital You are requested to state the extent to which you agree or disagree (Please tick the most appropriate of; Strongly Agree (SA), Agree (A), Not Sure (NS), Disagree (D) and Strongly Disagree (S. D) | Statement | S. A| A. | NS| D | SD| 1. | The re is inspection of goods in your organization in order to determine defective goods. | | | | | | 2. | There is expire of drugs when kept for a long time| | | | | | 3. | There is inadequate skills and knowledge of inventory planning and management in Anaka General Hospital| | | | | | 4. | There is high rate of theft of inventories In your organization| | | | | | 5. | There are qualified personnel who are responsible for managing inventories. | | | | | | Thanks you for your response and time

Saturday, September 28, 2019

Economic Geography Essay Example | Topics and Well Written Essays - 1000 words

Economic Geography - Essay Example The recent innovations would not change the world of work substantially. Higher literacy rate and increased research intensity majorly caused the growth of income in the later half of the 20th century. Finiteness of growth of these elements is a cause of halt in income growth. The rate of progress today is very slow compared to what it was from the start to the mid 20th century. Computer age is omnipresent but has failed to increase productivity like the innovations of the late 19th century did until the quarter of the 20th century. Innovation and technology are used interchangeably but the two terms are different. A hindrance in future innovation is poorly crafted regulations. The role of government as well as energy has changed in the transition from the late 20th to the 21st century. Globalization is one of the factors that caused the productivity slowdown since 1970s, though it also serves as an opportunity since any idea generated spreads world over. The real risk for advanced e conomies is the rigidity of institutions toward accommodation of changes that are truly revolutionary rather than the slow pace of innovation. Reflection I think that the pace of innovation has not slowed down. In fact, the speed with which the research and development is taking place today far exceeds any achieved in the past centuries. This article has more discussed the effect of innovation and new technologies on business, commerce, and everyday life rather than innovation itself. Considering the innovation aspect, the fact that every year brings along with it new models and upgraded specifications of almost every gadget that we have ranging from the cars to mobile phones provides evidence of the speed of innovation. So saying that innovation is not happening any more would be far from reality. Nevertheless, it is undoubtedly true that human life has never been impacted as much by innovation and new technology as it has been impacted from the start till the first quarter of the 20th century. The reason behind the decline in the impact of innovation on human life in the present age compared to the past is not just limited to the rigid attitude of the organizations and institutions toward sustaining the traditional ways of working. While it is an important factor, the reasons for the decline in innovation’s impact on human life extend beyond it to include the fact that the merits of adjusting the systems according to new technologies today are not as enormous as they were in the past. This is because of the fact that the general lifestyle of people a century ago or before that and the systems of trade and commerce were far less advanced than what they are today and had a lot of room for adjustment and improvement. Therefore, the decline has basically not happened in the speed of innovation. Instead, the decline has happened in the tendency of the systems to be improved probably because the existing systems address the fundamental needs of the society in many ways. Although there is growing concern about the safety of environment, yet this fact cannot be denied that the practices that have led to deterioration of the environmental health and safety are addressing the economic and various other needs of the society. One point that has been made in the article and which I disagree with is that the omnipresence of computer age has not increased the productivity the way the 19th century’s innovations did. Saying this is unfair because it undermines all the improvement in

Friday, September 27, 2019

Why Black Women Viewed As Being Too Outspoken Essay

Why Black Women Viewed As Being Too Outspoken - Essay Example The researcher states that women of black ethnicity they view almost every aspect of their lives as being dominated by the aspect of their being both of the female gender and the second being of black ethnicity This applies to most black women regardless of their feminist or non-feminist orientation or inclination. In addition, failure to use the approach tends to elicit strong and bitter sentiments in fuelling their outspokenness. This is in light of the having their most powerful tools abolished from use, thus appears as a form of discrimination against, which makes them more outspoken. In addition, black women are outspoken due to the history they share with the white women. This is due to the racism associated with the women’s movement, where they find a strong sense of obligation to speak out for the rights of women, while at the same time advocating for the rights of African-Americans as a whole. With this in mind, black women carry the cross for women concerning being t oo outspoken even on issues that would ordinarily draw out sentiments from other ethnicities. This is usually seen as an attempt by black women to take control of every situation and exploit it to their own advantage. In addition, black women are perceived to be outspoken due to their harsh reality in the life live, as well as the numerous stereotypes that face them. This is concerning their ability to adapt and fit into a given situation that may be too difficult for them. The attempt is a means to escape from the harsh reality of their lives. However, outspokenness in black women does not only fall into one category of verbal activities but also goes hand in hand with physical activities that they engage in. This is as seen in their ability to throw away all sense of self-worth, for some, in modern-day vices. Vices, in this case, refer to degrading situations as seen in hip-hop music videos, in which they dance half-naked. This reinforces their image of lewdness to the public eye by accepting to participate in such events.

Thursday, September 26, 2019

Shakespeare Othello Essay Example | Topics and Well Written Essays - 1750 words - 1

Shakespeare Othello - Essay Example Shakespeare’s play Othello is set in Venice and Cyprus and involves a general named Othello, a person of black decent living among the whites. Despite having an African heritage, Othello is a general in the Venetian army and is happily married to Desdemona, a white woman (Othello 870). However, Roderigo; a rich young man was jealous of the marriage between Desdemona and Othello since he had been pursuing her love in vain. Therefore, he unites with Iago who hates Othello for favoring the inexperienced soldier, Michael Cassio. Othello promoted Cassio to the lieutenant position instead of Iago who had a lot of experience. They ganged up against Othello and started planning on how to ruin both his marriage and life. Discrimination occurs due to various reasons such as envy, desire for power and fear. Racism is frequently viewed in terms of morphological features like hair type, skin color, as well as facial looks (Rizzo 65). Just like in Shakespeare’s plays, Moors and other foreigners are identified by use of skin color. This play actually presents racist message when Othello, a character of African origin is insulted due to his race. For instance, in the play, he is referred as â€Å"The lustful Moor† (Shakespeare 2.1.290) Consequently, Othello is regarded as â€Å"An old black ram†¦ tupping your white ewe† (Shakespeare, 1.1.110-6). Consequently, he is seen as â€Å"a Barbary horse† to †¦, make the beast †¦backs† (Shakespeare 1.1.110-6). These are racist insults of animal imagery directed at Othello because of is of African origin. He is seen as animal of lower status compared to the whites within Venice. However, I do not agree with the assessment of the play and the playwright that Shakespeare is a racist. This is because Shakespeare never considered race a central theme in his works. Instead, his comprehensive soul established an impressive racial vision. He comprehended many things related to racism there by making him develop an impartial attitude towards different races within his surroundings (Moore 121). Consequently, five of Shakespearean plays focused on racial problems within his white centered Christendom society. This clearly proves that Shakespeare identifies the existence of racial differences though he is not a racist. Despite presence of sexual jokes as well as animal imagery directed to Othello, it is wrong for critics to consider Shakespeare a racist. Shakespeare is an impartial and humanitarian dramatist championing for interracial equality liberty, as well as fraternity. In fact, he encourages everyone to shy away or come out of racial bond, which cuts human hearts. Thus, we should discard racism since it cuts human hearts resulting in tragedies rather than curing the same (Bloom 78). Further, some critics argue that the sexual jokes as well as animal imagery within the play are forms of racial discrimination directed by Shakespeare towards Othello. For instance, he is referred as an old black ram spoiling Brabantio’s white ewe. The other instance is when Othello is considered a Barbary horse covering Desdemona would later produce a beast with two backs (Shakespeare 1.1.110-6). Consequently, Othello is portrayed as a person who gets angry faster. This is proved when he believes in the lies of Iago concerning the purported affair between her and Cassio. The lie angers him so much and makes him jealous of Cassio. Later, it

Wednesday, September 25, 2019

Politics Essay Example | Topics and Well Written Essays - 750 words - 9

Politics - Essay Example Census (Davidson, Walter, and Frances 42-46). Nevertheless, districting in the elections for the House of Representatives stands out as one of the sources of partisan polarization (Carson et al 1). There are significant problems associated with districting in single member states (Garrett 1-6). Single-member district electoral system fosters poor representation and undermines the democratic voting process. In reviewing and advancing the argument about polarization and districting, we can show that districting plays a significant role in enhancing polarization. In Rethinking Districting, Thomas Brunell argues that voters who did not vote for the winning candidate are less happy compared to the voters who voted for the winning candidate in the House of Representatives (Brunell 77). The single-member district electoral system creates a disconnection as the minority voters do not identify with the winning representatives. Like-minded partisans enhance cohesion in the House (McCarty et al 4-6). Otherwise, establishing a competitive district in the House has an adverse effect of distorting the ideologically congruent voters into separate districts, which will increase the absolute number of voters who will be unhappy with the outcome and dissatisfied with their representative (Brunell 77). Where most of the voters are unhappy with the outcome and dissatisfied with their representative, then the political leaders will have a huge challenge in exercising their power. This has an overall effect of demeaning representation and undermining developme nt since the voters will not support the decisions of the House of Representatives. The districting process is also problematic because the single-member district electoral system may determine the leaders and the party, which will govern our local district even before the voters exercise their voting rights. The single-member district electoral system favors certain candidates and parties since it confines

Tuesday, September 24, 2019

Modern globalization Essay Example | Topics and Well Written Essays - 1500 words

Modern globalization - Essay Example One most important effect of globalization is power discourse. Globalization refers to the process that takes place around the globe and that creates remarkably significant effect on the position of power among the nations (Cavusgil, Knight and Riesenberger, 2013). This shows that the term globalization does not relate to any single concept that might be encapsulated within a definite frame at a defined point of time. It is a process with a long history. Although globalization is regarded as a recent phenomenon, several environmentalists, economists and scientists univocally claim that this process has its beginning in the distant past and it cannot be clearly predicted whether it has any definitive end. While most of the activities of the modern world are shaped under the effect of globalization, several activities are recognized as the ‘bad effects’ of this process (Sassen, 2000). After a prolonged period of time, scientists have seen signs of this process of globaliza tion to weaken in the current international economic and business scenario. These effects also cannot be determined as absolutely good or bad. It rather depends upon the way in which the term has been defined in a particular context and the level of impact that this phenomenon has cast on the performance of the sector or firm. Thus, in popular discourse, the term holds varied meanings. Hence, it is imperative to distinguish between the two types of concepts of globalization; one that is viewed as contemporary ideology of modern politics and the other that is related to as structural globalization. The current wave of globalization is the outcome of large scale interaction within dense networks of individuals and institutions around the world. International trade has increasingly become a function of global production of goods and services and their distribution (Chase-Dunn, Kawano and Brewer, 2008). Various arguments made by different economists, policy makers and environmentalists can be presented in this context. Some of these arguments support the positive impacts of globalization while others support the negative impacts of globalization. Arguments for and against globalization At present, the economic development of the global economy is highly dependent on the waves of globalization. With the beginning of the 21st century the world has moved on to a higher level of networking and interconnectivity. This is applied to all the aspects of society and economy. There has been structural reformation in the fields of technology and knowledge transfer has become more advanced (Hipsher, 2006). The fragmented dimensions of the economy in different parts of the globe of the globe get interconnected with smooth flow of technology and better networking. The different parts of the world are becoming more interconnected with one another and socially as well as economically. This structural reformation lays emphasis on the integration of diversities imbibed in the cultu re and practices of the different nations. On the other side of the coin, the process of globalization takes into account the diversities or differences in culture. Hence, it implies that this process leads to unification of the different ideas, cultures and practices among the nations. Under this process the world is considered as a single unit or economy that runs by following a uniform system. This leads to the formation of one single society. However, there are also certain drawbacks of the global integration.

Monday, September 23, 2019

Argument Essay Example | Topics and Well Written Essays - 1000 words - 2

Argument - Essay Example The article focuses on discrimination. The article offers examples of how one race or community imposes harsh treatments on other communities or races. The article claims that one group of individuals wreak havoc on their conceived freaks of society. The freaks include the dwarfs. Another group of freaks are the Jews. A third group of freaks are the people of African ethnicity. Strengths There are strengths in the article’s discussion. First, the article offers stories to prove the freak theory is correct (Rottenberg & Winchell 719). Some babies are killed prior to their being form in order to prevent hardships. For example, deformed babies may suffer the lifelong effects of their deformities. Consequently, killing the babies at such a very young age will stop the child’s lifelong suffering. Likewise, the article states that killing the deformed babies will remove the parents’ difficulties. The parents will have to pay for the education, medical, food, and other needs of the deformed babies throughout the parents’ lives. Killing the deformed children will remove the parents’ hardships. Weaknesses On the other hand, there are weaknesses in the article’s discussion. The article espouses implementation of the discrimination acts. Discrimination violates the constitution and the people’s right to live equality beneficial lives. The article espouses that the White race actively discriminated against the African Americans. In addition, the article discusses how Germany’s leader, Adolf Hitler, orchestrated the mass genocide of Jews. The statement brings out horrible pictures of old Jews, pregnant mothers, toddlers, and physically incapacitated Jews murdered because of only one fault. The Hitler army faulted the Jews because they were born and espoused Jewish faith (Rottenberg & Winchell 721). A: First Supporting Claim The article espoused that some humans are discriminatory in nature. Grounds The article shows th at some sectors of society treat people who not born as normal human beings are inhumanely treated as freaks. Consequently, the same sectors hinder the people with disabilities’ equal life and opportunities. The Whites treat the individuals of African heritage as lesser human beings. For example, the German Army murdered the Jews (Rottenberg & Winchell 721). The claims of the article are based on sufficient grounds. The articles bring out actual facts. The readers will readily accept the supporting claim that the supporting claim the Germans murdered the Jews because they are treated as of a lesser unworthy race. Several movies and books have shown footages and other proofs that the Germans murdered thousands of Jews in the concentration camps. As proof, Germany’s Adolf Hitler committed suicide. Adolf Hitler committed suicide to avoid being captured and punished by the approaching combined army. The army was composed of the United States, United Kingdom and other count ries’ armies (Rottenberg & Winchell 721). Warrant Treating people as freaks is a form of discrimination. Freaks include the Elephant man. The killing of the Jew is discrimination. The treating of people of African heritage as lesser value human beings is discrimination (720). B: Second Supporting Claim The article proposes that other humans punish those who discriminate. Grounds Laws were imposed to

Sunday, September 22, 2019

Long-Term Investment Decision Essay Example | Topics and Well Written Essays - 1500 words

Long-Term Investment Decision - Essay Example The following sections provide an outline of ways to meets the price problem and other issues such as, government intervention in the industry. Price elasticity of demand assesses sensitivity of quantity demanded with respect to change in price. Price elasticity is being considered in decision-making process of the company because with rise in price of food ingredients (raw material), it is naturally assumed that price of the final product will also increase. In this situation, managers need to analyze the impact of price change on product demand. The demand can be either elastic or inelastic. Elastic demand will alter with the price change, while inelastic demand tends to be static with price change. The demand of necessity product is usually inelastic in nature (Fibich, Gavious & Lowengart, 2005). For example, if the company is operating in a location where individuals are extremely busy, have no time to cook at home and are highly healthy conscious, then demand of the products of Fitness Food will be inelastic, unless the price change is unreasonably high. On the contrary, areas where fresh food is easily available and i ndividuals have access to home-made food and fresh fruits, the demand will be negatively elastic in case of price change (Senauer, 2001). Keeping in view the problem that management is facing, application of a customized pricing strategy is essential to resolve problems related to price elasticity. Optimal pricing policy is otherwise known as perfect price discrimination; implementation of this policy would mean that Fitness Food will have to segment its consumer market in different groups and have to research the amount that consumers are willing to pay for packaged food. The company has to determine optimal price and volume, which is also referred as the price and volume of the product that will maximize its profit. Fitness Food has to determine preference of its consumers and their price sensitiveness with the help of distributors and

Saturday, September 21, 2019

Population Size Essay Example for Free

Population Size Essay Explain the four factors that produce changes in population size. What do you predict will happen to the nutria population after all the land is depleted of the nutria’s food resource? There are basically four factors that affect the population of a certain area (e. g. a country). These include the birth rate, the death rate, immigration and emigration. These factors are the ones which directly affect the number of individuals in a certain area (Halifax Regional School Board, 2007). The first factor is the birth rate, which is the number of live births in a year for a specific place. This factor tends to increase the population size as it increases the number of individuals in a certain area. Consequently, the birth rate is affected factors such as nutrition, fertility, attitudes about abortion, labor value of children, government policies, social value, and of the culture in the area. The second factor that affects the population size is the death rate, or the number of deaths in a year for a certain area. This factor affects the population size decreasing the number of individuals in the population. This is affected by factors like disease, war, medical advancements and technology, health care, development of transportation, and of nutrition. The next factor is the immigration or the number of people moving into an area or a country. This factor is affected by other factors which are the characteristics of a place which tends to attract people to it. These are known as the pull factors. The last factor is the Emigration or the number of people leaving a country. This is also affected by the characteristics of an area that causes them to leave it, or the push factors. In the case of the Nutria population, if the land is depleted, meaning all the resources have been consumed, it could greatly affect the rate of population decrease. This is because the necessities for the population to survive are all gone, so in order for them to survive, they have to leave and find a suitable place for them to get those resources. Some of them may die because of the lack of resources, and definitely some of them would go to other areas where they can get the necessary materials to sustain their lives.

Friday, September 20, 2019

Attractiveness Of The Hotel In The Industry Tourism Essay

Attractiveness Of The Hotel In The Industry Tourism Essay The process of conducting research on the business environment within which the organization operates and on the organization itself, in order to formulate and implementation of strategy for future business operations can be mentioned as Strategic analysis of hospitality organization. To do the assessment can use number of tools to process of strategic analysis, including PEST (sometimes PESTLE) for analyze external environment and, SWOT analysis use for the internal environmental scanning, and Michael Porters five forces model use to assists to understand the competitive forces, the attractiveness and current position in the industry. An effective way to know the past, present and future potentials regarding the industry development is analyzing the industry background as the part of strategic analysis. The External analysis can assess the factors affecting the industry to be existed including political, economical, social, technological, legal and environmental which have great impacts to run the business and use PESTLE analysis. In any industry which it is domestic or international, whether relating to products or services, the rules of competition are personified in five competitive forces of entry of new competitors, threat of substitutes, bargaining power of buyers, bargaining power of suppliers, and rivalry among the existing competitors. According to Porter, one of the crucial determinants of firm profitability is industrial attractiveness. In this assignment, a strategic analysis of the Galadhari hotel which is in hospitality industry has been done through the combination of both theoretical and practical facts regarding this property including organizational background and industry background of this hospitality sector in Sri Lanka, an assessment of the forces affecting the external environment (the use of PESTLE analysis) and an assessment of the attractiveness of this industry (the use of Porters 5 forces) regarding the future strategic action to grab more hospitality market share. Background of the industry and about Organization By concerning about the Sri Lankan market of tourism there can be seen growth in the tourist market. All this euphoria gives rise to the doubt about whether Sri Lanka Tourism is well on the way to recovery and growth or not. For the last seven months that ended July this year (2010), arrivals are up almost 50% year-on-year (YOY) (341,991), with income also keeping pace at 69% growth (Quarter 2; US$ 244.5 million). The hotel and travel Colombo Stock Exchange (CSE) index has been increased by almost 200% for 2009. Today tourism is running on everyones minds, and it is difficult to open a local newspaper without seeing at least one written article on tourism. The reason for the dramatic improvement in Sri Lankas tourism data is the victory of war in May 2009. This would be a remarkable result when compared with other regional tourism destinations. Another reason for this improvement was the leader of the terrorist has killed and there is reason for cautious optimism that the social situation in Sri Lanka can improve rapidly. We can hope the company can take advantage of the peace dividend by increasing the number of destinations the airline serves. Hotel Galadhari is one of the leading five star luxury hotels in the Sri Lanka. The story of the Galadari Hotel, Colombo which opened its doors in 1984, is a splendid tale of continual improvement of product and highest standard of quality in hospitality over the past 25 years. The vision beliefs of the hotel is firmly grounded in extending a true personalized service to all our guests, laced with an unforgettable luxury hotel experience with the finest traditions of international hotel-keeping. The Galadari Hotel, Colombo, meticulous about maintaining the privacy of its guests has drawn in many an elite personality from around the world such as heads of government, prime ministers of leading nations, royalty, well known sports music personalities over the past two and half decades. Situated in Colombo city with many a historical building within walking distance and a panoramic view of the magnificent Indian ocean, the Galadari Hotel offers a rich blend of  service and quality in five star luxury living with 450 room super luxury hotel in Sri Lanka that overlooks the Indian Ocean and is adjacent to the Presidential Secretariat, Banks and the World Trade Center, with easy access to the shopping areas in Colombo. In hotel they are so many facilities are available, coffee shop lobby bar, chines restaurant, Scheherazade Arabic restaurant, pastry shop and garden terrace, karaoke, pub and also have health club and pool, body care and massage therapy ,bed-and-breakfast hospitality properties are available to accommodate the guests and the basic requirements of their comfortable stay. Hospitality sector is a great source of income generation for the new investors.For instance, annual turnover (in2008) was Rs. 164 (million), operating profit (in2008) was Rs.13.65(million), growth in turnover (in 2009) was 25 percent, number of rooms is 450 rooms, average occupancy rate was 80 percent and growth in local hospitality sector is 15 percent. Now, it is easy to understand that how much revenue earning Galadhari hotel in its sector of hospitality. Mission of Hotel Galadari We are exceptional operators of contemporary 4 and 5 star hotels and create value in every encounter with our owners, guests and associates. Vision Exceptional and personalized service, exceeding expectations, and inspiring a connection to our brand in the experiences we provide. Values Exceptional Service Company understand that the value can be created with every encounter and this is reflected in its superior standard of service. Integrity honest and straightforward in our interactions with hotel owners, guests, colleagues and the communities in which hotel operate Respect Hotel Galadari respect the objectives of our stakeholders, the values of its guests, and the cultural difference in the locations that it operate. Teamwork and Passion We bring our individual expertise, creativity and passion for industry as a Hotel Galadari team member. Continuous Improvement Hotel is innovative and utilizes best practices to continually improve its management techniques, and the quality of products and services. Strengths and Weakness Strengths Visitors from Western Europe also prefer to stay in hotels in the southern coastal belt where the main attraction is the beaches. So Location of the Hotel Galadhari is strength to the organization to enhance their businesses. There has also been a downturn in the arrival of Indians, who prefer Colombo hotels. Colombo city hotels have been able to maintain higher occupancy levels than hotels on the southern coastal belt because of more business travelers, and special visitors such as those coming for conferences. Hence Galadhari also have more business opportunities in the Colombo city. Since then the leisure sector has under-performed hugely, and Galadhari hotel has more facilities to spend the day more leisurely. Well expertise work group has Galadhari to give satisfied service to their customers Weaknesses The location of the hotel is in the high security zone in Colombo which is Located in Galle Face Green promenade and with views over the Indian Ocean, this property offers a high level of service and security. Hence it could get difficulties to the tourists. Situated right next to the World Trade Center and the Presidents Residence, the hotel enjoys the most secure part of the city. The distance to hotel between airport is very far and gets more time to re ach hotel. It could cause to the business conferences which are held in the hotel. The main purpose of the established of Galadari Hotel is to attract the overseas seminars conferences to the Sri Lanka. Because of the distance to Airport and hotel is too far and get more time to reach to the destination. And also the traffic on the roads is mainly impact to the time it takes to come to the hotel. Because of these reasons the main purpose has not been achieved. Galadhari has only few room facilities and they have enough land to build new hotel rooms in their own land. Hotels Galadhari has high gearing, high costs to maintain staff, and for refurbishment. Factors affecting the external environment in hospitality In strategic planning, external analysis of hospitality industry has been done with the use of PESTLE analysis and Porters 5 (five) forces in defining the strategy, making decisions on allocating resources to pursue the strategy. Source: http://www.sltda.lk/sites/default/files/Statistics_book.pdf (Access: 15th September 2010) Source: http://www.sltda.lk/sites/default/files/Statistics_book.pdf (Access: 15th September 2010) PESTLE Analysis Political Factors In Sri Lanka it is socialist republic, state. The government is a mixture of the parliamentary and presidential system. Head of the state is president and current President is Mr. Mahinda Rajapaksha and he is the chief of armed forces and head of government. When the companies formulate and implement the strategies the political arena has a huge impact upon the regulation of businesses, and the spending power of consumers and other businesses. We have to concern about how stable is the political environment, influence of polices, laws that regulate or tax your business, What is the governments position on marketing ethics, governments policy on the economy, government view on culture and religion, government involvement in trading agreements. State has main responsibility to facilitate to the tourists and funding to the tourism products development projects and do promotions to attract the tourists to the country. On the other hand government has to encourage local and foreign investors to invest their money to develop tourism products and liberate taxes. To growth of the tourism infrastructure facilities are directly affect. So government has the main responsibility to develop and maintain infrastructure. Educated workforce in international standard is also important to give good and satisfactory service to the customers. Because of that government has make rules and regulations to standardize. A change in government party is directly impact to the any industry in the country because their policies it will effect to run the business. When the government strict their security policies it highly impact to the Galadhari hotel. Because tourist who are coming to the hotel. It leads to waste time and may be getting bad image among the tourists. . The Tourism Act No 38 of 2005 came into effect in October 2007. With the flow of the new Tourism act, the Sri Lanka Tourist Board Act No 10 of 1966, which was in effect for the past 41 years, was replaced. In terms of the requirements contained in the new act, the Tourism Development Fund was officially constituted, with 2 main sources remitting finances to the fund. By way of 1/3 of the Airport Tax collections and 1% of the Turnover of all Sri Lanka Tourist Board registered establishments. The Act provided for the setting up of the Sri Lanka Tourism Development Authority, thereby replacing the Sri Lanka Tourist Board. Economic factors In Sri Lanka it has open economy and the Gross Domestic Pproduct grew at an average annual rate of 5.5% in the country. In Sri Lanka service sector is strong in the economy and it indicate 58%, fro agriculture its 12.8% and from industry 29.2%. Almost everyone talks about Sri Lanka tourism being the engine of growth and expects it to play a pivotal role in the economy and it has improved in 6% in this year. Tourism give benefits to the economy as well as it are the cost to the economy. Tourism process also involves economic costs, including the direct costs incurred by tourism businesses, government costs for infrastructure to better serve tourists, congestion and related costs borne by individuals in the community. Economic impacts are also become crucial factors in marketing and management decisions which are directly effecting. Communities therefore need to understand the relative importance of tourism to their region, state or community. Tourism provides great opportunities for regional development particularly for regional areas undergoing structural change. Being a labor intensive industry, with the right motivation tourism can deliver great employment and training opportunities particularly for young people who like to be professionals in this field. Social Factor Sri Lanka being a multi-religious, multi-ethnic country with a population of 22 million pluss Lankan culture is a rich blend of the interaction of diverse cultural patterns both indigenous and derived from, trade, religions which are Buddhism 69%, Islam 15%, hinduism 8%, Christianity 8%. The cultural patterns of Sri Lanka today show the lasting impact of a diverse range of cultures.. The overall culture is largely the result of the impact of the introduction of Buddhism, more than 2,300 years ago and Hinduism the second most prevalent religion in Sri Lanka. This does not erase the heavy influence of Hinduism, together with the lesser impact of Islam, and Christianity. By concerning about the education background the literacy rate of 92%, and 83% of the total population having had secondary education in the country. Sri Lanka has one of the most literate populations amongst developing countries. Tourists appreciate the hospitality of Sri Lankan People. When the hotel Galadhari provide the services like cabare dancing, supplying prostitutes are not suitable to the Sri Lankan culture. The bad effects of the tourism can said that tourism has affected the values of our people, particularly our youth. It is true that some tourists engage in anti social acts. Some of the tourists are drug addicts or perverts and corrupt our youth and they spread incurable diseases such as aids. But we should keep in mind that all the tourists are not black sheep. Technological Factors Technological factors are also important fact which effect to the hotel industry in many ways which are comprises the utilization of the latest inventions and technologies facilitate the business activities which are digital telephone facilities, broadband Internet connection, Wi-Fi technology, multimedia projector, LCD screens, online reservation systems, property management software and online information exchange program (Point of Sale) etc. Now a days technology is rapidly changing in the world day by day. As the five star hotel Galadhari should doubt to the new technology in the market. It will help the organization to have competitive advantages. Technology can used to reservation, online services like online booking, do the promotions. The rapid development of technology is affecting the businesses in Sri Lanka and all over the world. Changes in the technology have changed the way businesses operate i.e. Internet booking for tickets and holidays. Faster changing development in technology creates a need to react quickly for different businesses in order they want to maintain the competitive environment by providing the same innovative services, which their competitors are offering. Distribution of products by the use of technologies. Legal Factor When concerning about the legal factors include tourism act, discrimination law, consumer law, employment law and health and safety. These factors can affect how a hotel operates, its costs, and the demand for its products in tourist industry. The Tourism Act No 38 of 2005 came into consequence in October 2007. With the flow of the new Tourism act, the Sri Lanka Tourist Board Act No 10 of 1966, which was in achieve for the past more than forty years, was replaced. In conditions of the supplies controlled in the new act, the Tourism Development Fund was legally constituted, with two main sources remitting funds to the fund. By way of 1/3 of the Airport Tax collections and 1% of the earnings of all Sri Lanka Tourist Board registered establishments. Attracting and promotion is handled by the Tourism Promotion Bureau. Tourism HRD functions and the Hotels School operations are undertaken by the Sri Lanka Institute of Tourism Hotel Management. The Sri Lanka Convention Bureau was also restructured as a statutory body like other Institutions to be managed by an independent Board of Management Environmental Factor Hotel Galadhari is situated in the Colombo and in Colombo it hasnt proper drainage disposal system and the hotel dispose its drainage to the sea. Because of that so many environmental issues occurred around that. When we promote tourism there are thousands and thousands of tourists unleashed annually in the country, without proper planning, there is bound to be serious environmental and sustainability issues. Such large-scale and fast track growth has to be carefully planned and managed within specific tourism zones to prevent environmental and cultural degradation. Individual hotel developments will not suffice. Such well-planned, large-scale tourist resorts can be designed to encompass sound sustainable environmental practices (e.g., common self-contained sewage disposal facilities with recycling of water, solar lighting for resort public areas, no-build green belts within resorts, etc). Such organized and well-managed, large-scale developments contained in several designated zones will help mitigate most of the possible negative fallout of the socio-cultural and environmental aspects. Building and subsequent maintenance should be under strict environmentally-sustainable guidelines. Hotel industry directly affect to the environmental pollution in the country. As the five stars category hotel, Galadhari has the responsibility to protect our environment and also developments in the country and have to think about the pollution Assessing the Attractiveness of the Hotel in the Industry Treat of new entity According to tourism act the new entrant has to abide by this regulation to establish a hotel as well as charges for the services. In the business arena, the number of competitors increases when any business organization makes good profit and has a good potentiality for future. According to current situation, entry barriers are high and exit barriers are low, few new firms can enter into the industry and poorly performing firms can easily exit. After the war Sri Lankan government has opened the market to new investors to invest their money to build new hotels as the hotel industry is now booming in the country. In that situation so many hotels are building in the north area and customers willing to go in those areas. New entities are use new technology and specialist knowledge to develop their business and it may be affect growth of the business of Galadhari hotel. There are factors related with the threats of new entrants in the hotel industry in Sri Lanka which are as follows- Easy credit facilities for new entrepreneurs in hospitality industry and Legal supports from the government for local entrepreneurs Infrastructure development Policies for foreign investors to establish world-class organization including tax exemptions, ownership, duty, tax law and remittance, National Tourism Policy and Vision to boost up the tourism and hospitality industry, Fewer numbers of competitors in the current marketplace. (Only 5 five-star hotels in Sri Lanka). Higher profit margin Threat of substitute products As the hotel industry specifically targets on accommodation, entertainment and fooding facilities, the substitutes of these facilities may include other food industries (fast food and restaurants), entertainment (bar, discos, clubs etc.) and for accommodation facilities sharing with private establishment (visiting friends and relatives) and others related with accommodation facilities. Every customer looks for high perceive value in their owned products. Substitute products are goods and services from outside a given industry that perform similar or the same function as a product that the industry produces. In this context, many organizations focus on their competitors rather than substitute products and the market share declines concurrently, therefore the market strategies should be flexible to cope with such threats. In the hospitality industry, the substitutes may include various types of guest houses, inns, motels, private-owned guest houses, condominiums, small boutique hotels, bread-and-breakfast hotels and apartment hotels which might be the threats for a specific star-category hotel like Galadhari. In this current marketplace, there are many substitutes of the star-category hotels in Colombo for accommodation Jaj -Samudra, Gall face Hotel, Hilton, Mount Lavinia,.; for food KFC, McDonalds, Pizza Hut, BFC, Pizza Corner, Dominos Pizza etc.; for entertainment night Clubs, many more which might distract the customers rather than the hospitality industry to have the products and services of a hotel. Competitive Rivalry among existing players In the conventional financial mock-up, contest between rival companies drives profits to zero and is not ideal and companies are not simple inactive price takers. Rather, companies struggle for a competitive benefit over their rivals. The strength of rivalry among firms varies across industries, and tactical analysts are paying attention in these differences. In this current competitive period, the tough contest among business organizations increases when number of competitors are in the same marketplace based on their products categories, target markets, types of services, financial affordability, volume of the organization, profitability and potentiality of the market trends for long term business. In this case, price discount, special offers, lower profit margin and turn down in the market share are generally occurring between competitors. In Colombo, the rivalry among competitors is really high as this hospitality is a booming sector in Sri Lanka and only few competitors in the five-star category hotels in Sri Lanka to serve the customers. Moreover, the customers are trying to defend each other through products variation, service quality improvement, defining new target markets, exploring new products innovation and development and providing exclusive facilities to the guests. The competitive rivalry is happening in hospitality industry in the Sri Lanka and it is also affect to the hotel like Galadhari. When the company implements their strategies they should have Varity in their products and services. Bargaining power of suppliers The suppliers can play one of the main roles in developing or declining the reflection of an organization .When the suppliers are more, the bargaining power of them generally goes down whereas fewer suppliers can demand more benefits from the organization. Suppliers are those firms or individuals that provide contribution into the creation of an industrys production on time. It could be in forms of resources and raw materials, services, employment, direct products and others obligatory stuff by the organization. Now a day most of the services have out source in the companies. In the hotel industry, the suppliers are involved in various departments including rooms, food and beverages, IT, guest and travel bookings, security assurance, property management, transport, ensuring business facilities etc. The suppliers in case of hotel of Galadhari is including travel agents and tour operators for guest reservations as well as corporate clients, educational institutions for manpower supply, IT firms for property management software and IT solutions, local importers for international food and beverages supply, security agents for safety and security, local rent-a-car for special arrangement etc. Bargaining power of customers One of the main parties is customer in every organization. Customers mean consumers or intermediaries those who buy the production of an organization to have or resell it to someone else in the market. If there are various products and huge competition, customer bargaining power rises up and vice versa. The bargaining power of customers depends on some factors like requirements of the customers, time and convenience to the desired destinations and thus, they can easily toggle into another product. By considering the hotel industry in Sri Lanka, the bargaining power of customers are very high and they have enough options to toggle into another hotels by comparing in terms of costs, quality of service, product categories and special offers provided particularly for group bookings and long-term stay. Sometimes Galadhari hotel has rack rate of the hotel facilities. In the pick seasons like December, the bargaining power of the customers becomes lower and lower. When in the tourism season the hotel has unbearable customers and their bargaining power also very high in this season. 7.0 Conclusion The process of conducting research on the business environment within which the organization operates and on the organization itself, in order to formulate and implementation of strategy for future business operations can be mentioned as Strategic analysis of hospitality organization. To do the assessment can use number of tools to process of strategic analysis, including PEST (sometimes PESTLE) for analyze external environment and, SWOT analysis use for the internal environmental scanning, and Michael Porters five forces model use to assists to understand the competitive forces, the attractiveness and current position in the industry.